How Am I Going to Afford This?
We will come up with a definitive monthly fee for all your computer needs. You will no longer have technology issues that could run you thousands of dollars unexpectedly when your system crash. We will even build the replacement costs of your equipment into a monthly fee. Never before has a business been able to accurately predict their annual IT budget until now.

How can my business save money by using Managed Services?
Unpredictable IT costs place a real burden on your business. The Doctor Computer managed services solution gives you predictable, monthly IT expenses by eliminating the costs of upgrades, monitoring, patching and operations of your infrastructure. We give you the flexibility to choose from different scalable plan. You pick the plan that is right for you. This allows you to redirect IT resources, reduce unanticipated support costs and plan your expenses accurately. For a complete cost analysis, contact Doctor Computer at 973-994-7444. You may be surprised at how much we can reduce your current IT spending.

What Happens if my Hardware Breaks?
Our 24/7/365 remote monitoring will notify us if there are any hardware issue. If anything is detected, we will come out and replace it so you have little or no downtime.

Are There Unexpected Costs?
NONE! Your monthly fee is all you will pay.

What's My Annual IT Budget Going to Be?
Doctor Computer does not use a one-size-fits-all pricing model. Rather, we customize our offerings and develop a service model that best matches the needs of each client’s unique operating environment. Following a thorough one- to two-day review of your systems and needs, Doctor Computer can provide pricing options that will help you realize a savings of up to 20 to 30% in monthly operating costs. This will depend on the number of computers, servers, printers, networking equipment in your office. We will give you an exact price after our FREE security audit.

How will Doctor Computer ensure our network is properly maintained and configured?
Doctor Computer documents the entire network during the first 3 months of an engagement and consistently updates this documentation throughout the term of the contract. Doctor Computer meets regularly with a client’s senior management teams on a quarterly to discuss network improvement plans through upgrades or implementation of emerging technologies that may benefit the organization.  

Why Would I Spend Money And Not Just Call You When Things Break?
This is a reactive approach...

What does Doctor Computer provide through its Managed IT Services?
Doctor Computer’s Managed IT Services provides a complete suite of IT solutions to align with your business’s needs. IT solutions include but are not limited to e-mail management; server and PC maintenance, management and upgrades; end-user Help Desk support; proactive network monitoring and security; and smart phone and IP telephone integration.

What types of organizations benefit from Doctor Computer’s Managed IT Services?
Managed IT Services is ideally suited to organizations with 3 to 500 employees. It efficiently serves the needs of businesses in a vast range of industries that are interested in saving money, improving the quality of IT support and reducing operational headaches that slow productivity and take business executives away from their core competencies.

How would my business benefit from Managed IT Services?
Some of the proven benefits associated with Doctor Computer’s Managed IT Services include: * Reduce operating costs, up to 30%
* Reduce HR responsibilities and operational headaches
* Improve network performance and access
* Improve employee satisfaction with IT support
* Ensure continuity in IT support personnel and structure
* Receive piece of mind in knowing that true experts are managing your IT environment